Terms of Service

These Terms form a binding agreement between you and Dahal Digital LLC. We may update these Terms from time to time to reflect product, legal, security, or commercial changes. Updated Terms become effective when posted on this page or on the later date stated in the update notice.

We may, but are not required to, provide additional notice for material changes. Your continued access to or use of the service after the effective date of revised Terms constitutes acceptance of those revised Terms.

• "Service" means PromptPress, the public website, hosted application, APIs, workspaces, tenant sites, checkout flows, support channels, and related software features we provide.
• "PromptPress" means the product and service currently offered through the Promptesso website and related domains.
• "Promptesso" means the website, domain, and public brand operated by Dahal Digital LLC. Promptesso is not a separate legal entity.
• "Workspace" means an account, team, tenant, site, or other hosted area where users create, manage, publish, or collaborate on content.
• "Tenant site" means a customer-facing site, storefront, page, or experience you configure or publish through the service.
• "Customer Content" means prompts, articles, uploads, media, settings, product data, comments, workflow definitions, and other materials submitted to or created in the service by you or your users.
• "Credits" means metered usage units, promotional balances, or subscription allowances used for eligible service features.

• You must be legally able to enter into a binding agreement and use the service in compliance with applicable law.
• You are responsible for the accuracy of registration details, workspace setup, and billing information tied to your account.
• You must keep authentication credentials secure and promptly notify us of unauthorized access, security incidents, or account misuse.
• You are responsible for all activity occurring through your account, seats, API tokens, and tenant workspaces unless caused by our breach of these Terms.

PromptPress is a software platform for AI-assisted research, prompt management, workflow orchestration, campaign operations, publishing, site building, newsletters, billing support, credits, and optional commerce features. Runtime content and workspace state are primarily stored in our application database; external CMS integrations are optional migration or integration paths unless expressly enabled for your workspace.

You may use the service only for lawful business, editorial, publishing, and related customer-facing purposes. You may not:

• reverse engineer, probe, or interfere with the service, infrastructure, or security controls;
• use the service to infringe intellectual-property, privacy, publicity, consumer-protection, or other third-party rights;
• upload malware, deceptive content, unlawful content, regulated content you are not authorized to handle, or content that you do not have the right to submit or publish;
• use the service for spam, phishing, credential harvesting, impersonation, fraudulent transactions, harassment, or unlawful surveillance;
• circumvent plan limits, role controls, rate limits, access restrictions, or technical usage safeguards;
• use automated extraction or scraping against the service except through documented interfaces we permit.

You retain ownership of prompts, articles, uploads, media, customer site content, structured data, and other materials you submit or store in the service ("Customer Content"), subject to the rights you grant to us to operate the service.

You grant us a worldwide, non-exclusive, limited license to host, process, transmit, copy, display, transform, and otherwise use Customer Content as necessary to provide, secure, maintain, and improve the service, including routing requests through selected model, search, payment, infrastructure, or communication providers.

AI-generated outputs may be incomplete, inaccurate, biased, stale, or not unique. You are responsible for reviewing outputs before relying on, publishing, distributing, or commercializing them. You are also responsible for obtaining any rights, permissions, or disclosures required for your use of generated content.

As between you and us, and subject to applicable law, third-party rights, and these Terms, you may use AI outputs generated for you through the service for your business, editorial, publishing, or commercial purposes. You understand that similar or identical outputs may be generated for other users and that AI outputs may not be protectable by intellectual-property laws in every jurisdiction.

We do not use Customer Content to train foundation models unless you expressly enable a feature, integration, provider setting, or written agreement that permits that use. Model and infrastructure providers may process Customer Content and AI requests as necessary to provide the requested feature and under their applicable terms and data-processing commitments.

The service does not provide legal, medical, financial, investment, tax, or other professional advice. Any AI or workflow output in those areas must be reviewed by a qualified professional before use.

Paid features may be offered on recurring or custom terms. By purchasing a paid plan, you authorize the applicable billing charges and any taxes, fees, or other amounts disclosed at checkout or in an order form. Payment processing is handled by third-party billing providers such as Stripe; we do not intentionally store full card numbers in the application.

• Workspace owners, billing owners, or other authorized administrators are responsible for purchasing and managing subscriptions, plan changes, credits, seats, and payment methods for their workspace.
• Members and invited users receive access through the workspace owner or administrator and may use the workspace subscription and credits according to their assigned role and the workspace configuration.
• Recurring subscriptions renew automatically until cancelled, unless otherwise stated in an order form.
• You are responsible for keeping payment information current and for all authorized charges incurred by your account or organization.
• All fees are non-refundable except where required by law.
• To avoid renewal charges, you must cancel at least 48 hours before the start of the next billing period.
• We may change plan packaging, usage limits, included features, and pricing prospectively. Price changes do not retroactively alter amounts already paid.
• Credits, bonus credits, and promotional balances may expire, be limited to one-time use, or be restricted to specific features as disclosed in the product, checkout flow, or applicable offer.
• Downgrades, cancellations, credit purchases, credit grants, and seat changes are handled under the billing terms shown at checkout, in your workspace, or in the applicable order form.

If a webhook, billing provider event, or background process is delayed, the workspace balance or subscription state may take time to reconcile. We may correct balances, invoices, entitlements, and subscription state to reflect verified billing records.

Billing questions may be sent to [email protected].

If you publish a tenant site, storefront, campaign, or customer experience through the service, you are responsible for your public content, product listings, pricing, tax treatment, fulfillment, returns, moderation choices, required disclosures, and any end-user notices or policies required for your use case.

We provide platform tools. We are not the merchant of record unless we expressly agree otherwise in writing, and we are not responsible for your contractual obligations to your readers, customers, advertisers, sponsors, or end users.

Product availability, shipping delays, unavailable-item refunds, returns, substitutions, and partial fulfillment are also addressed in our Returns and Fulfillment Policy, unless a more specific policy is disclosed at purchase or agreed in writing.

The service may interoperate with third-party infrastructure, payment processors, model providers, search tools, email services, custom-domain vendors, and analytics tools. Your use of those third-party services may also be governed by their terms, documentation, and privacy policies.

We are not responsible for third-party services, including outages, policy changes, data practices, billing events, moderation choices, or output quality outside our direct control.

If you need data-processing terms, a data processing addendum, subprocessor information, data residency commitments, or custom retention terms, contact us at [email protected]. Any such terms apply only when signed or otherwise expressly agreed by us in writing.

Unless expressly stated in a separate written agreement, we do not represent that the service has any specific security, privacy, or compliance certification, including SOC 2, ISO 27001, HIPAA, PCI DSS, GDPR, or CCPA certification. Security-conscious workspace controls may be available in the product, and SOC 2 preparation may be in progress, but that does not mean the service is currently SOC 2 certified.

We may suspend, restrict, or terminate access immediately if we reasonably believe it is necessary to prevent abuse, protect users or infrastructure, respond to legal process, enforce these Terms, address security issues, avoid liability, or comply with applicable law.

You may stop using the service at any time. Upon termination, sections that by their nature should survive will survive, including provisions about payment obligations, intellectual property, disclaimers, limitations of liability, dispute resolution, and any accrued rights or remedies.

The service, software, interface design, documentation, workflow tools, and all related intellectual property other than Customer Content are owned by Dahal Digital LLC or its licensors and are protected by applicable intellectual-property and unfair competition laws.

Except for the limited rights expressly granted in these Terms, no rights, licenses, or ownership interests are transferred to you.

To the maximum extent permitted by law, the service is provided "as is" and "as available." We disclaim all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, uninterrupted service, and error-free operation.

We do not warrant that the service, AI outputs, search results, commerce workflows, or customer-facing sites will be accurate, complete, secure, or suitable for any specific legal, editorial, or commercial purpose without your own review and controls.

To the maximum extent permitted by law, Dahal Digital LLC and its affiliates, officers, employees, contractors, licensors, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, business opportunity, data, or business interruption arising out of or related to the service.

To the maximum extent permitted by law, our aggregate liability for all claims arising out of or related to the service will not exceed the greater of the amounts you paid to us for the service in the 12 months before the event giving rise to the claim or USD $100.

You will defend, indemnify, and hold harmless Dahal Digital LLC and its affiliates, officers, employees, and contractors from claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to your Customer Content, your tenant sites, your use of AI outputs, your end-user relationships, your violation of these Terms, or your violation of applicable law or third-party rights.

Before filing a formal legal claim, each party agrees to try to resolve the dispute informally by sending written notice describing the issue and allowing 30 days for good-faith discussion, unless urgent injunctive or equitable relief is needed.

These Terms are governed by the laws of the State of New York, USA, without regard to conflict-of-law rules. To the maximum extent permitted by law, disputes arising out of or relating to these Terms or the service will be brought exclusively in the state or federal courts located in Albany County, New York, and you consent to that forum and venue.

Nothing in these Terms prevents either party from seeking injunctive or equitable relief to protect confidential information, intellectual property, security, or other rights requiring urgent protection.

Copyright, takedown, or infringement notices may be sent to [email protected]. If you intend to rely on DMCA-style processes or safe-harbor protections, you are responsible for maintaining accurate designated agent details and any registration required by applicable law.

Questions about these Terms may be sent to [email protected].